Discover Why Citibank
Has Trusted Us For Over 20 Years
(and why our other clients trust us too)
Need professional, natural-sounding voices in any language?
Some of our greatest hits include:
Flawlessly recording over 12,000 drug names and 28,000 pharmacy locators for an online pharmacy in under 60 days
Serving CITIBANK, SEARS and HOME DEPOT for over 20 years as the branded voice of their call centers
Supplying the branded voice for IBM’s text-to-speech application and successfully recording tens of thousands of voice prompts for this application
Providing IVR recording services for FISERV, a $1.32 billion financial services technology company serving more than 16,000 clients worldwide
Translating and recording voice prompts in 23 languages for IDT, a leading phone card provider
Here’s how we make your life easier:
A 15 point quality control process so everything you send us is accurately recorded and nothing slips through the cracks.
Dedicated project managers to meet your needs. We’re always pleasant to work with and easy to reach.
Certified, professional voice talent and translators, native speakers hand-picked and screened by us.
Our exclusive 2-Year Voice Talent Guarantee. We know consistency is important to you. Within the first 2 years of working with us, if the voice talent you use is no longer available for any reason, we’ll help you select a new voice and re-record your entire application at no cost to you!
SOME OF OUR CLIENTS
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“A Valued Partner In Meeting Our Standards For The Highest Quality Client Experience”
“As the voice of Citibank heard by millions of callers every month, Susan Berkley is a consummate professional and true pleasure to work with. She perfectly personifies our brand and is a valued partner in meeting our standards for the highest quality client experience.”
Dan Ratliff
VP Client Experience & Voice Processing, Citibank
“Her Voice Helps Us Keep Our Customers Satisfied And Win New Ones”
“We are pleased with the voice and recording services of The Great Voice Company because they always deliver results. Susan Berkley is the consummate professional voice talent. Combining intelligence and warmth, her voice helps us keep our customers satisfied and win new ones.”
Charles Caldwell
Project manager, AT&T
“We Appreciate The Level Of Attention Paid To Detail When Foreign Languages Are Required”
“We have worked with The Great Voice Company for two years. We have received the highest level of service under very tight deadlines. Additionally, we appreciate the level of attention paid to detail when foreign languages are required. Thank you for your consistent dedication to excellence!”
Ellen Lalwani
VP/Operations & Technology
Hudson United Bankk
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