Ever hear of a concept called “lifetime value”?
It’s the same as repeat business and it can add up to big bucks when a voice over customer keeps coming back for more.
When I was starting out, I lost touch with some great customers because of shyness and a lack of confidence and I still regret it to this day.
I’ve identified three ways to keep your customers for life. You might already be doing one, or maybe even two. But I doubt you’re doing all three.
In this week’s Inside Voice Over video training blog I share my best tips for making sure your customers keep coming back for more.
Watch It Here Now
After you watch the video, I want to know your thoughts. Was this helpful? Write to me in the comments box. I want to learn what’s on your mind so I can support you and share your best practices.
Let me know your thoughts in the comments box. I want to read about what’s on your mind so I can support you and share your best practices.
To your voice over success,
Susan Berkley,
Founder, The Great Voice Company
P.S. Spend three days I the recording studio with me and my team to jump-start your voice over career! Our next Voice Over Bootcamp Recording Studio Immersion Experience in NYC is October 8-10 and it’s the last Bootcamp we’ll be doing this year. Get details here https://greatvoice.com/voice-over-events or call 800-333-8108.
Here are some comments from people who attended our April Bootcamp:
Real Coaching, Real Direction
“Susan’s program is phenomenal! Real coaching, real direction, and showing you how to stretch your natural gift of voice over. More importantly, sharing the mindset and what it takes to build the business. Thank you Susan and GVC!” Eddie Martinez, Manlius NY
Awesome People and Support
“The support received at the Boot camp was second to none! Susan and Adriana took all of their experience, wrapped it up into a fun and understandable package and gifted it to us! After working with them, I have the confidence to move forward and take the steps necessary to own my own life. I can’t say Thank you enough for what they provided me!” Julianne Thornton, Warwick, RI
An Action-Packed Blueprint!
“I found the Voice Over Immersion over this past weekend a remarkable, action packed blueprint for marketing my Voice Over business and deepening my understanding of the creative work for voice talent. As an actor, I was humbled by the process and inspired by the growth. The entire Great Voice Company team each brought a vital piece to imparting these gems!” Beth Kucharczyk, Garden City, NY
Thanks for the valuable info Susan. I always look forward to and enjoy all your blogs offering me very important “do’s and don’t” as well as great suggestions on many other topics geared to help us VO talent and in my case; a “newbie” go forward, perfecting myself and my craft (business). You are a credit to the industry and again I thank you for your time in wanting to help others achieve success! Sincerely, Marilyn
Thank you Marilyn! Its my pleasure and good luck with your voice over career-Susan
Excellent advice! In fact, I have read statistics that periodic follow ups (card in the mail, newsletter, call to check in) can increase someone’s overall sales ten fold – if they stick with the process over time.
You are absolutely right, Dean. Its so simple but almost nobody (except me and hopefully you) do it! Susan
Hi Susan,
Thanks for the top of mind ideas to keep my customers coming back.
I love them all… GREAT ideas!!
Let me know how it works for you, Gwen! Susan
Susan,
Excellent ideas!
Showing your clients you appreciate them even in small ways, is good for everyone.
Lynn Williams
Thanks Lynn! Send an update after you implement so I can see how it’s working for you
Susan
Hi Susan
Love the Top of Mind approach. Thanks so much for the tips.
Tina Sherritt
My pleasure, Tina. Its a simple approach but it works.. Susan